108 lines
3.0 KiB
Ruby
108 lines
3.0 KiB
Ruby
# frozen_string_literal: true
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require 'gitlab/email/handler/base_handler'
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require 'gitlab/email/handler/reply_processing'
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# handles note/reply creation emails with these formats:
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# incoming+1234567890abcdef1234567890abcdef@incoming.gitlab.com
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# Quoted material is _not_ stripped but appended as a `details` section
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module Gitlab
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module Email
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module Handler
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class CreateNoteHandler < BaseHandler
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include ReplyProcessing
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delegate :project, to: :sent_notification, allow_nil: true
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delegate :noteable, to: :sent_notification
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def can_handle?
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mail_key =~ /\A\w+\z/
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end
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def execute
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raise SentNotificationNotFoundError unless sent_notification
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validate_permission!(:create_note)
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validate_from_address!
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raise NoteableNotFoundError unless noteable
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raise EmptyEmailError if note_message.blank?
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verify_record!(
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record: create_note,
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invalid_exception: InvalidNoteError,
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record_name: 'comment')
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reopen_issue_on_external_participant_note
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end
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def metrics_event
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:receive_email_create_note
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end
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private
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def author
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sent_notification.recipient
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end
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def sent_notification
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@sent_notification ||= SentNotification.for(mail_key)
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end
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def create_note
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external_author = from_address if author == Users::Internal.support_bot
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sent_notification.create_reply(note_message, external_author)
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end
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def note_message
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return message unless sent_notification.noteable_type == "Issue"
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message_with_appended_reply
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end
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def from_address
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mail.from&.first
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end
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def validate_from_address!
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# Recipieint is always set to Support bot for ServiceDesk issues so we should exclude those.
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return if author == Users::Internal.support_bot
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raise UserNotFoundError unless from_address && author.verified_email?(from_address)
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end
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def reopen_issue_on_external_participant_note
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return unless noteable.closed?
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return unless author == Users::Internal.support_bot
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return unless project.service_desk_setting&.reopen_issue_on_external_participant_note?
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::Notes::CreateService.new(
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project,
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Users::Internal.support_bot,
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noteable: noteable,
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note: build_reopen_message,
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confidential: true
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).execute
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end
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def build_reopen_message
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translated_text = s_(
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"ServiceDesk|This issue has been reopened because it received a new comment from an external participant."
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)
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"#{assignees_references} :wave: #{translated_text}\n/reopen".lstrip
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end
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def assignees_references
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return unless noteable.assignees.any?
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noteable.assignees.map(&:to_reference).join(' ')
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end
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end
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end
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end
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end
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