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Update COMMUNITY_SUPPORT.md

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Michael Klishin 2024-12-03 10:50:15 -05:00 committed by GitHub
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COMMUNITY_SUPPORT.md
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@ -8,6 +8,12 @@ This document explains who is eligible for community support for open source Rab
Community support is defined as all questions, root cause analysis requests, issue reports, and other interactions the RabbitMQ core team has with open source RabbitMQ users on GitHub
and our community forums.
### How is Community Support Related to Patch Releases?
Being covered by community support for a release series also means that patch releases, general and security-related ones,
are produced regularly. Patch releases **will not be produced** for series out of community support, with potential
exception for very high severity CVEs.
### What is Broadcom's Obligation to Reply to Messages or Issues Reported?
The RabbitMQ Core team at Broadcom has no obligation to reply to any message or issue posted by the community of open source RabbitMQ users.