Commit Graph

7 Commits

Author SHA1 Message Date
Michael Klishin bdb8ff24d9
Update COMMUNITY_SUPPORT.md 2024-12-03 11:03:34 -05:00
Michael Klishin af0379dec8
Update COMMUNITY_SUPPORT.md 2024-12-03 10:50:15 -05:00
Luke Bakken 887fef384b
Update COMMUNITY_SUPPORT.md
Change 3.13.x -> 4.0.x
2024-11-20 07:15:47 -08:00
Michael Klishin 188241197b
Community support policy: link to the OAuth 2 troubleshooting guide 2024-07-10 08:08:46 -04:00
Michael Klishin f8314f92e2
Update COMMUNITY_SUPPORT.md 2024-05-01 12:14:04 -04:00
Michael Klishin 6cec1cd10c
Update COMMUNITY_SUPPORT.md 2024-05-01 12:11:24 -04:00
Michael Klishin c2d0044482 New community support policy document
This policy has effectively been in place
for several months now, without being explicitly
documented publicly.

A very short version is that, in order to get
support from the RabbitMQ Core Team, a user
must do one or more of the following

 * Pay for a commercial support license
 * Contribute regularly and meaningfully
 * Use the latest release series and provide
   details and evidence that would greatly
   reduce the amount of time necessary to
   analyze the behavior and provide an informed
   response

Those who do not fall into any of the above
categories will have to seek free RabbitMQ help
elsewhere.
2024-05-01 11:32:08 -04:00